Payments & Refunds
Restrictions on payment methods for certain pro...
Some products available for purchase on our platform may have specific restrictions on the payment methods that can be used. It is important for customers to be aware of these...
Restrictions on payment methods for certain pro...
Some products available for purchase on our platform may have specific restrictions on the payment methods that can be used. It is important for customers to be aware of these...
What is order handling fee?
At SG, we believe it is of utmost importance to provide our customers with a safe and secure environment to transact. Throughout the years, we had invested substantially in the...
What is order handling fee?
At SG, we believe it is of utmost importance to provide our customers with a safe and secure environment to transact. Throughout the years, we had invested substantially in the...
Refund, Return & Cancellation Policy
Refund Policy 1. All sales are final at SG and refund will not be given except the following conditions: 1.1 Buyer did not receive their order. As long as the product...
Refund, Return & Cancellation Policy
Refund Policy 1. All sales are final at SG and refund will not be given except the following conditions: 1.1 Buyer did not receive their order. As long as the product...
EU Buyers Handling Fee VAT
EU buyers are subject to VAT (Value-added tax) on order handling fee at SG. The VAT for the respective countries will be shown during checkout. Country VAT Rate Country VAT...
EU Buyers Handling Fee VAT
EU buyers are subject to VAT (Value-added tax) on order handling fee at SG. The VAT for the respective countries will be shown during checkout. Country VAT Rate Country VAT...
Why is my purchase order status still in pending?
While it is a rare occurance, sometimes it may take 15 minutes for payment gateway to clear the transaction. Some other reasons are as follow: For online transactions 1. The...
Why is my purchase order status still in pending?
While it is a rare occurance, sometimes it may take 15 minutes for payment gateway to clear the transaction. Some other reasons are as follow: For online transactions 1. The...
I do not have credit cards. What are the altern...
If you do not have credit card or unable to submit supporting documents for verification, please consider these alternative payment options. 1. Bank Transfer / ATM / CDM 2. Over the...
I do not have credit cards. What are the altern...
If you do not have credit card or unable to submit supporting documents for verification, please consider these alternative payment options. 1. Bank Transfer / ATM / CDM 2. Over the...