Payments & Refunds
What payment options can I use?
SG offers more than 200 payment options and the availability will depend on your country or region.- Credit card- E-wallet- Online banking- Bank transfer / ATM / CDM- Bill payment online...
What payment options can I use?
SG offers more than 200 payment options and the availability will depend on your country or region.- Credit card- E-wallet- Online banking- Bank transfer / ATM / CDM- Bill payment online...
Why am I being asked to verify my identity when...
SG is a company conducting businesses in regions where we are subject to Anti Money Laundering (AML) regulations. As such, we are fully committed to work with Monetary Authority to enhance...
Why am I being asked to verify my identity when...
SG is a company conducting businesses in regions where we are subject to Anti Money Laundering (AML) regulations. As such, we are fully committed to work with Monetary Authority to enhance...
What is SG Store Credit and how can I use it?
SG Store Credit is an alternative payment method to using credit cards when making purchases. With a readily available line of credit in your account in the form of SG Store Credit,...
What is SG Store Credit and how can I use it?
SG Store Credit is an alternative payment method to using credit cards when making purchases. With a readily available line of credit in your account in the form of SG Store Credit,...
How to Promote Your Reflink
Being a SG referrer can be seen as a collaborative partner with SG, with the common goal of helping to promote existing products from all sellers in SG. Thus, having an effective...
How to Promote Your Reflink
Being a SG referrer can be seen as a collaborative partner with SG, with the common goal of helping to promote existing products from all sellers in SG. Thus, having an effective...
How to Join SG Referral Program
No Steps 1 Go to "My SG" and click Referral. 2 You will be redirected to SG Referral’s landing page. Click the “Start earning now!” button. 3 Select your currency 4...
How to Join SG Referral Program
No Steps 1 Go to "My SG" and click Referral. 2 You will be redirected to SG Referral’s landing page. Click the “Start earning now!” button. 3 Select your currency 4...
My order has been cancelled. Where is the refund?
Depending on the type of payment method you use, refund may typically take up to 14 days to process. This is because the banks do not usually finalize a refund...
My order has been cancelled. Where is the refund?
Depending on the type of payment method you use, refund may typically take up to 14 days to process. This is because the banks do not usually finalize a refund...